The proposal defines eligibility, the start of the 12 months, environments, compute, storage, traffic, mailbox limits, support hours, response terms, backups and restores, extra usage, renewal pricing and handover. Application maintenance and new features are separate from hosting operations.
GPU compute, intensive AI inference, large-scale video and unusually high traffic are quoted separately. External APIs, SMS, payment fees, transactional email allowances and paid email licences are itemised separately unless expressly included.
Your domain stays yours. Client access, data exports, migration and any provider or licensing dependencies are documented. Email migration is scoped separately where needed.